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F.A.Q.

Do you have any questions?

What is the minimum age to play?
For our VR ESCAPE GAMES we recommend ages 12+ upwards. Huxley 1 contains no blood or violence and Huxley 2 has a small fighting scene.

For our VR ARCADE ARENA we recommend ages from 10+, there is some violence with weapons but there is no gore or blood.
Where is it located?
We are located at the Riverbridge Building, 89 Oak Street, Norwich, Norfolk, NR3 3BP. It is just by the traffic lights.
Can we add extra players in after we’ve booked?
You are welcome to bring extra people to join your game as long as the total number of players does not exceed the capacity (4 players total for the VR ESCAPE GAMES and 6 players total for the VR ARCADE ARENA) for the room you have booked. Extra players will need to pay any additional charges when they arrive.
Must I make a reservation or are walk-ins welcome too?
Yes, we prefer if you book online. Please note that you cannot book online within a 24 hour window so please call up to see if there is availability on the day before coming in. Click here to book online.
Does VR cause motion sickness?
We use the latest technology that outputs at a high frame rate to minimise the disorientation sometimes associated with VR technology. Our movement system utilises teleportation to allow the player to move freely in the VR world without causing motion distress. If you suffer from severe travel sickness then please note there may be some discomfort.
Is your experience wheelchair accessible?
Yes, we are wheelchair accessible and we are based on the Ground Floor. There is some shingle by the entrance which may be awkward but we are happy to assist at any time. During the VR experience you will need to hold controllers in both hands and does require moving around but you may be able to sit still go through the game depending on your individual circumstances.
Unfortunately Huxley 1 and Huxley 2 are not suitable for wheelchair users. Assassins Creed 1 and 2 are both suitable for wheelchair users.
What should I wear?
We recommend light, casual clothing. High-heels and flip flops are not recommended. Please note a small battery pack will need to be placed into a pocket or clipped to your waist band/trousers somewhere.
What happens if we can’t escape?
Our team are fully experienced in the game and will be able to provide you with a some clues should you struggle to complete a particular level.
When should I arrive for my booking?
Please arrive at least 10 minutes before your booking to ensure there is plenty of time for the introduction and briefing.
What if I wear glasses?
No problem at all. If you are wear glasses, we recommend keeping them on as most should easily fit under the headset. If you have light visual impairment, you do not need to wear your glasses during gameplay.
How do we move in the game?
Each player will have an Oculus Meta Quest 2 headset covering your face and head and you will need to hold a controller in each hand. You will have a small battery pack placed into a pocket or clipped to your clothing to power the wireless devices and no other equipment is needed. Your movements are tracked in real time and will be replicated in the game by your chosen character. So if you want to give your teammate a high five during the game, all you have to do is walk over to your friend and raise your hand! Your teammate will be able to see everything you do and say in real time! Pretty cool, huh? Please note that if playing certain games like the Assassin's Creed games you will not be able to walk around to move, there will be a teleporting feature for the game that will be explained at the time of the game.
Can we bring food or drink into the experience?
No, we do not allow food and drink into the experience but you may bring them with you into the main area. They are not allowed in the game area because of a hazard to both players and the equipment in the area.
Can I cancel/amend my booking?
Yes, please provide at least 24 hours notice for any changes or cancellations.
I'm not able to book today, what do I do?
Please email us - info@norwichvr.com - to see if we have any times available for today or phone up on the number provided - here. We will do our best to reply within 2 hours during normal business hours.

Do you have any questions?

Feel free to send us a message or reach out to us on any of our social media profiles.

VR Escae Rooms Adventures
1.5h1 - 4 players
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    Free Roam

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    Wireless

VR Arena Games
1.5h1 - 6 players
  • Variety Pack of Family Fun: Lasertag & more

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    Free Roam
  • wire less
    Wireless

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